Manufacturer Repair and Warranty Policy

HearYou offers a 12-Month Manufacturer Warranty for all hearing aids. During this period, repairs are free of charge and take up to 2 weeks. After the warranty expires, Manufacturer Repairs cost $199 per hearing aid and also take up to 2 weeks.

For efficient repairs, please:

Contact customer support to report the issue.

Package the hearing aid(s) and accessories, and send them to the provided address.

We will assess the issue and proceed with the appropriate repair service.

We will ship the repaired hearing aid(s) back to you.

Note: The warranty doesn't cover accidents, misuse, unauthorized modifications or repairs, loss, or theft. Standard repair fees apply in these cases.